CV - Sheila Udall

Sheila Udall
MA Organisational Psychology

Key Areas of Expertise: Organisational consultancy Developing and facilitating implementation of major culture change processes Designing and implementing performance management processes Coaching and mentoring individual managers Team facilitation and development Research and writing best practice

Personal and Education

• Married and lives in Lancashire
• Speaks French
• MA Organisational Psychology, Lancaster University 1984
• Diplomas in Industrial Administration (Bath University 1970) and Commerce (Heriot Watt Unversity 1969)
• On going personal development in Organisational Transactional Analysis (2000 - present)
• Myers Briggs qualified 2002
• Process Communication Workshop (2001)
• Coaching & Mentoring Conference ( 2001)
• Long term member of AMED

A sample of experience and clients

• Consultancy assignments include:- developing a new organisation structure for an Employers Organisation following changes in a national service; developing and testing competencies for HR leaders in local authorities; reviewing joint training arrangements between 5 local authorities and their associated NHS partners and reviewing the effectiveness of recruitment and selection of trainee probation officers in London.
• Developing and facilitating major culture change programmes including:- change leadership with Randstad Employment Bureau both European and UK based business; facilitating within 3 programmes with BAe Systems and working with numerous local authorities in developing performance and customer focused cultures.
• Reviewing and developing Performance Management processes including Strategic planning with a Fire and Rescue Service, Service Planning with Liverpool City Council, developing corporate appraisal processes with Manchester City Council, Chorley Borough Council, Greater Manchester Passenger Transport Executive and Lancashire and Merseyside Probation Areas.
• Team development at board, corporate management team and service team levels. Clients include Orange Netherlands, Northampton and Leicester Probation Boards and Burnley, Blackburn with Darwen and Flintshire Councils
• Executive coaching for leaders in several private and public sector organisations. These include corporate directors and service managers in functions such as operations, education, environment, marketing, customer service, HR and research. Also career coaching for individuals.
• Researching and writing examples of best practice in managing people and diversity in Probation Areas, published by the Home Office and co-authoring several articles and books. (see adjoining list)

Career

• 1989 - present, Independent Consultant/Facilitator
• 1985-89 Deputy County Training Officer, Lancashire County Council
• 1981-83 Lecturer, Management Centre, Bristol
• 1978-81 Resident in France
• 1974-78 Lecturer/Consultant, Management Centre, Bristol
• 1970-74 Training Advisor, Engineering Industry Training Board

Publications

• Let the rabbits run, fish swim and birds fly, (Valuing diversity / playing to people's strengths in organisations) Sheila Udall and Carrie White, Transactions, ITA Journal, December 2005
• Making the transition from HR manager to HR professional, JM Hiltrop and Sheila Udall, Human Resources and Employment Review, June 2004
• Seamless supervision - the role of managers in effective practice in Probation Services, Vista spring 2001
• Benchmarks - Models of Effective Practice in People Management in Probation Services (12 case studies) Home Office, 1997
• The Accidental Manager - Surviving the Transition from Professional to Manager, S A Udall and J M Hiltrop, Prentice Hall, 1996
• The Essence of Negotiation, J M Hiltrop and S A Udall, Prentice Hall, 1995
• Training Futures, contributed to LGMB package for training managers, LGMB, 1995
• People and Communication, R Udall and S A Udall, Hulton 1979